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The field guide to understanding human error

 By Sidney Dekker

The field guide to understanding human error

Front Cover
Ashgate Publishing, Ltd., 2006 - Technology & Engineering - 236 pages
When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere.The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization.Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure.So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.
  

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Review: The Field Guide to Understanding Human Error

User Review   - Nathanael Boehm - Goodreads -

After reading The Field Guide to Understanding Human Error you'll be yelling at the TV the next time you watch an episode of Air Disasters or read in the news about someone being fired because they ... Read full review

Review: The Field Guide to Understanding Human Error

User Review   - Matthew Horvat - Goodreads -

Have a safety incident that you are pissed about? Ever kick someone off the job for not wearing their safety glasses? I happen to be following the safety officer when he asked the drywall guy to send ... Read full review

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Contents

The Bad Apple Theory
1
The New View of Human Error
15
The Hindsight Bias
21
Put Data in Context
29
They Should Have
39
Trade Indignation for Explanation
45
Sharp or Blunt End?
59
You Cant Count Errors
65
Leave a Trace
119
So What Went Wrong?
135
Look into the Organization
159
Making Recommendations
173
Abandon the Fallacy of a Quick Fix
183
What about People s Own Responsibility?
195
Making Your Safety Department Work
205
How to Adopt the New View
215

Cause is Something You Construct
73
What is Your Accident Model?
81
Human Factors Data
93
Build a Timeline
101
Reminders for in the Rubble
225
Index
231
Copyright

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ingentaconnect Dekker S. The Field Guide to Understanding Human Error.
Dekker S. The Field Guide to Understanding Human Error. Author: Manning, Carol. Source: Aviation, Space, and Environmental Medicine, Volume 78, Number 2, ...
www.ingentaconnect.com/ content/ asma/ asem/ 2007/ 00000078/ 00000002/ art00015;jsessionid=29cpa1p9s4spb.alexandra?format=print

Ergassia - Books 006
Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the ...
ergassia.co.uk/ 006.html

The Field Guide to Human Error Investigations - Lund University
The Field Guide to Understanding Human Error · Ten Questions about Human Error: A new view of Human Factors and System Safety · The Field Guide to Human ...
www.lusa.lu.se/ research/ sidney-dekker-homepage/ my-books/ the-field-guide-to-human-error-investigations

SLAC Research Library | Community Pages
Title: The Field guide to understanding human error. Author(s): Sidney Dekker. Date: 2006. Publisher: Ashgate. Pages: 236 ...
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Dokumentliste
5 Dekker, Sidney: The field guide to understanding human error Dekker, Sidney The field guide to understanding human error. - Aldershot : Ashgate, c2006. ...
www.ub.uio.no/ uhs/ sok/ fag/ psyk/ tilvekst/ psyk-200707.html

L'Aeroteca · · Llibreria Aeronàutica Miguel-Creus
THE FIELD GUIDE TO UNDERSTANDING HUMAN ERROR. Autor/es: Sidney Dekker. Páginas: 236. Tapas: Blandas. Peso: 0.4 kilogramos. Idioma: Inglés Inglés ...
www.aeroteca.com/ continguts/ productes.php?llengua=es& codi=22241

Chernobyl - Can someone answer a few questions please?
Dekker, S., The Field Guide to Understanding Human Error, Ashgate, England, 2006. Hidden, A., Investigation into the Clapham Junction Railway Accident, ...
www.physicsforums.com/ showthread.php?p=1563957

The Field Guide to Understanding Human Error
The Field Guide to Understanding Human Error. The Field Guide to Understanding Human Error. Purchase this Book · Purchase this Book ...
portal.acm.org/ citation.cfm?id=1215181

Aviation and Human Factors
August 2005. 154 pages. Hardback. ISBN: 0 7546 4085 X. ISBN 13: 978-0-7546-4085-1. $89.95/£45.00. Sample material available online at:. www.ashgate.com ...
www.ashgate.com/ subject_area/ downloads/ Aviation_2006.pdf

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