books.google.com.au - Learning From Conflict is written for trainers, facilitators, team leaders, and educators. The fully reproducible sample training designs, case studies, and activities can be applied in a variety of training situations, including communication, supervision, and interpersonal relationships....http://books.google.com.au/books/about/Learning_from_Conflict.html?id=j10Y-Tl1GBgC&utm_source=gb-gplus-shareLearning from Conflict
