BooksSitemapBusiness & EconomicsCustomer Relations
Unleashing Excellence by Dennis Snow, Teri Yanovitch - 2009 - 256 pages
Unleashing Excellence by Dennis Snow, Teri Yanovitch - 2009 - 256 pages
Up Close & Personal? by P. R. et al Gamble, Merlin Stone, Neil Woodcock, Bryan Foss - 2006 - 428 pages
Up the loyalty ladder by Murray Raphel, Neil Raphel - 1995 - 289 pages
Value Above Cost by Donald E. Sexton - 2009 - 368 pages
Value added customer service by Thomas P. Reilly - 1995 - 70 pages
Value-added customer service by Tom Reilly - 1996 - 149 pages
Value-directed management by Bernard Arogyaswamy, Ronald Simmons - 1993 - 230 pages
Virtanza by Debbie Holzkamp - 2012
Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay by Ernan Roman - 2010 - 272 pages
Voices Into Choices by Gary Burchill, Christina Hepner Brodie - 1997 - 430 pages
Wake Up Your Call Center by Rosanne D'Ausilio - 2005 - 212 pages
Warranties by James R. Brennan - 1994 - 341 pages
We First by Simon Mainwaring - 2011 - 256 pages
What Clients Love by Harry Beckwith - 2003
What customers like about you by David Freemantle - 1998 - 304 pages
What Customers Really Want by Scott McKain - 2006 - 195 pages
What customers value most by Stanley A. Brown - 1995 - 304 pages
What Customers Want by Anthony W. Ulwick, Jacob Teitelbaum - 2005 - 336 pages
What Do Your Customers Really Want? by John F. Lytle - 1994 - 238 pages
What to Say to a Porcupine by Richard S. GALLAGHER - 2008 - 128 pages
What to Say to a Porcupine by Richard S. Gallagher - 2008 - 128 pages
What you should know about customer relations by Arthur W. Einstein - 1966 - 86 pages
What's Keeping Your Customers Up at Night? by Steven Cody, Richard Harte - 2003 - 171 pages
What's Keeping Your Customers Up at Night? by Steven Cody, Richard Harte - 2003 - 171 pages
What's the Secret by John R. DiJulius - 2011 - 336 pages
What's the Secret by John R. DiJulius - 2008 - 336 pages
What's the Secret by John R. DiJulius - 2008 - 240 pages
What's the Secret by John R. DiJulius - 2008 - 336 pages
When Customers Talk by T. Scott Gross, BIGresearch (Firm) - 2004 - 224 pages
When Customers Think We Don't Care by Richard W. Buchanan - 2002 - 288 pages
When Retail Customers Count by Mark Ryski - 2005 - 308 pages
Who's Your Gladys? by Marilyn SUTTLE, Lori Jo VEST - 2009 - 240 pages
Why CRM Doesn't Work by Frederick Newell - 2010 - 263 pages
Why CRM Doesn't Work by Frederick Newell - 2010 - 263 pages
Why CRM Doesn't Work by Frederick Newell - 2003 - 263 pages
Why People Don't Buy Things by Harry Washburn, Kim Wallace - 1999 - 198 pages
Why People Don't Buy Things by Harry Washburn, Kim Wallace - 1999 - 198 pages
Why Service Stinks...and Exactly What to Do About It! by T. scott Gross - 2003 - 229 pages
Why Should Someone Do Business With You by Sam Geist - 1997 - 317 pages
Wide-angle vision by Wayne C. Burkan - 1996 - 275 pages
Willie's Way by Phillip Van Hooser - 2005 - 208 pages
Willie's Way by Phillip Van Hooser - 2005 - 208 pages
Willie: Chofer y profesor by Phillip Van Hooser - 2007 - 208 pages
Winning and keeping industrial customers by Barbara B. Jackson, Barbara Bund - 1985 - 195 pages
Winning and keeping industrial customers by Barbara B. Jackson, Barbara Bund - 1985 - 195 pages
Winning the Customer: Turn Consumers Into Fans and Get Them to Spend More by Lou Imbriano, Elizabeth King - 2011 - 256 pages
Winning ways by Jacques Horovitz - 1990 - 143 pages
Winning ways by Jacques Horovitz - 1990 - 143 pages
Winning with Customers by D. Keith Pigues, Jerry D. Alderman - 2010 - 416 pages
Winning With the Customer from Hell by Shaun Belding - 2004 - 180 pages
Wired and Dangerous by Chip R. Bell, John R. Patterson - 2011 - 224 pages
Wired and Dangerous by Chip R. Bell, John Rice Patterson - 2011 - 248 pages
Women, Identity and India's Call Centre Industry by Jk Tina Basi - 2009 - 210 pages
Wooing Customers Back by Mark Holmes - 1996 - 128 pages
Work $marter, not harder! by Jim Sullivan, Philip Roberts - 1994 - 110 pages
Working the night shift by Reena Patel - 2010 - 191 pages
Working the Night Shift by Reena Patel - 2010 - 191 pages
Working the Night Shift by Reena Patel - 2010 - 191 pages
World-class customer satisfaction by Jonathan D. Barsky - 1995 - 229 pages
Wow! That's What I Call Service! by Don Hales, Derek Williams - 2007 - 296 pages
You and customer relations by Elwood N. Chapman - 1985 - 39 pages
You can't lose if the customer wins by Ronald A. Nykiel - 1994 - 132 pages
You Deserve the Best by Eugene R. Carrubba, Mark E. Snyder - 1993 - 280 pages
Your Call Is (Not That) Important to Us by Emily Yellin - 2009 - 291 pages
Your Call Is (Not That) Important to Us by Emily Yellin - 2009 - 320 pages
Your customer system by Daniel R. Price - 2001 - 136 pages
ZenWise Selling by Lee Godden - 2004 - 224 pages
ZenWise Selling by Lee Godden - 2004 - 224 pages
Zero Time by Raymond Tzuu-Yau Yeh, Keri Pearlson, George Kozmetsky - 2000 - 270 pages
!Wow! by Performance Research Associates, John Bush - 2009 - 220 pages
"I'm First" by Linda Silverman Goldzimer, Gregory L. Beckmann - 1991 - 233 pages
Маркетинговый План Своими Силами. Готовые Маркетинговые Решения (+cd) - 2013 - 144 pages
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