Empathic Design

Front Cover
Ilpo Koskinen, Katja Battarbee, Tuuli Mattelmäki
IT Press, 2003 - Design - 168 pages
Professional Empathic Design: User Experience in Product DesignBased on several years of research, this book introduces design concepts and methods for the fuzzy front end. The contributors are both academic researchers and practicing designers who have been working with companies.

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