Enterprising States: The Public Management of Welfare-to-Work
This book explores two fundamental shifts in the paradigms of governance in Western bureaucracies: the widespread use of privatisation, private firms and market methods to run core public services, and the conscious attempt to transform the role of citizenship from ideals of entitlement and security to new notions of mutual obligation, selectivity and risk. In this work Mark Considine examines a key service of the modern welfare state SH unemployment assistance--to explain and theorise the nature of these radical changes. He has undertaken extensive research in the United Kingdom, the Netherlands, Australia and New Zealand, four countries which have been amongst the boldest reformers within the OECD, yet each adopting distinctively different models and programs.
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Enterprising the State
Governance in Fours
The United Kingdom Managing by Numbers
New Zealand Two Steps Forward
The Netherlands The PartTime Miracle
Australia Governance as Competition
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activity administrative agreement alpha coefficient approach Australian average benefits bureaucratic cent central CentreLink changes commitment competition contract contractors core corporate corporate-market create de-coupled defined Dutch advisers effort employers employment service enterprising factor analysis flexibility for-profit forms four countries front line front-line staff governance strategies groups important included income support institutions intensive assistance interactions interviews involved Job Centre Job Network job search job seekers labour market less loads means ment neo-liberal Netherlands network governance non-profit norms number of clients NZES OECD officials outcomes performance policy makers political pressures priority private advisers private agencies privatisation procedural public advisers public agency public organisations public service quasi-market reform regime reinvention relationships reported responsibility role sanctioning scale scores self-enterprising senior service delivery significantly social security standardised structure Table targets tion UK advisers unem United Kingdom variables Vedior welfare Welfare-to-Work Zealand