Impression Management: Building and Enhancing Reputations at Work

This accessible text describes the ways that individuals in work settings use enhancing impression management tactics to look good and protective impression management techniques to minimize deficiencies and avoid looking bad. Covering theory, measurement and current business practice, the authors illustrate the practical effects of impression management on organizational life and company performance. In addition to managers and HR professionals, students of management and organizational psychology at undergraduate and MBA level will benefit from the clear and concise coverage of this important topic.