Knowledge Retention: Strategies and Solutions

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CRC Press, Aug 14, 2008 - Business & Economics - 144 pages
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As baby boomers approach retirement age and the work patterns of younger workers constantly change, many organizations worldwide are experiencing a far-reaching knowledge bleed. Therefore, it is imperative that organizations find ways to best leverage and retain that vital knowledge before workers leave the organization and attrition occurs
 

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Contents

Chapter 1 Setting the Stage
1
Chapter 2 Determining Critical AtRisk Knowledge
7
Chapter 3 EasytoAccomplish Knowledge Retention Techniques
15
Chapter 4 Developing a Knowledge Retention Framework
25
Learning from Others
41
Chapter 6 Calculating the Loss of Knowledge
55
Chapter 7 Using Organizational Network Analysis to Inform Knowledge Retention Efforts
63
Knowledge Harvesting during the Big Crew Change
73
Chapter 9 The Aerospace Corporation Case Study
87
The Future
115
Index
121
Back cover
127
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