Leadership with Compassion: Applying Kindness, Dignity and Respect in Healthcare Management

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Clive Lewis, Nov 22, 2013 - Compassion - 118 pages

Hospitals, care homes and other parts of the health sector are packed with caring and compassionate nurses, doctors, midwives and other professionals. They chose to enter a caring profession so they could make a difference to people who are unwell or who need special care. Does this sound like you? And yet, despite the number of kind and compassionate people who enter the profession, it has been getting a bad press. What is preventing healthcare professionals from providing optimum care? How can you ensure the patient is at the centre of everything you do? Can you feel as passionate about healthcare again as the day you started your first job? Packed with practical tools and resources to ensure care stays your number one focus, this essential guide will help you improve relationships with your team, manage your own responses and communicate better with co-workers and patients. Author Clive Lewis has applied his expertise to create an accessible, inspiring and practical guide for all managers and staff. A must have for today's health worker!

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About the author (2013)

Clive Lewis has used his expertise in HR and employee relations to author a series of books covering a wide range of topics from mediation to performance management to work-life balance. A trained mediator, Clive transfers his knowledge and experience into practical advice to improve relationships, cut the costs of conflict and generally make the working environment a better place to be. His bestselling book Difficult Conversations - Ten Steps to Becoming a Tackler Not a Dodger has previously been featured in The Sunday Times. Clive was awarded the OBE for public service in the Queen's Birthday Honours list of 2011, and was commissioned as a Deputy Lieutenant in 2012.

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