Leading on the Edge of Chaos: The 10 Critical Elements for Success in Volatile Times

-- Provides practical questions and steps to follow for the implementation of ERP
-- Includes checklists to ensure understanding, which facilitates an immediate assessment of what needs doing on the project and what is missing
-- Can be used as a quick reference guide so readers can simply refer to the information they require at the time

Implementing ERP identifies the problem areas associated with implementing a complex ERP system, and helps project managers understand all facets of the implementation process, how best to manage the project of implementing an ERP system, and how to solve problems along the way.

An ERP (Enterprise Resource Planning) system is core to many businesses today. It is usually big and complex, a tool for managing business processes such as accounting, sales, account management, client database management etc. An ERP system, if properly implemented, will take the burden out of the work flow and help staff better manage their customers and their own work load. But, an implementation of the system has to be undertaken in the context of serious business process change. This in turn means change management to deal with all the people, organizational, business method and inevitable dynamic conservatism (i.e. active inertia) issues that have to be tackled to make ERP a success.