Masters of Disaster: The Ten Commandments of Damage Control

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The foolproof guide to damage control from the "masters of disaster"

Whether you're a politician caught with his pants down, a publicly traded company accused of accounting improprieties, a family-owned restaurant with a lousy Yelp review or just the guy in the corner cubicle who inadvertently pushed "reply all," a crisis doesn't have to be the make-or-break moment of your career. For those of us that aren't natural spin doctors, it's hard to resist the impulse to cover your tracks, lie, or act like nothing happened. But resist you must!

In Masters of Disaster, Christopher Lehane and Mark Fabiani, reveal the magic formula you need to take control when it's your turn to be sucked into the vortex of the modern spin cycle. Covering the ten commandments of damage control, and based on their work for clients like Bill Clinton, Goldman Sachs and Hollywood studios, the authors outline the strategies that can make real time news alerts, Twitter trend lines and viral videos work for you rather against you. Full of both lively personal anecdotes and hard-knuckled straight talk, this is a must-read for anyone who wants to emerge with their reputation intact.

 

Contents

Part II Its a Matter of Life or Death The Principles of Survival
19
Part II The Ten Commandments of Damage Control
57
Acknowledgments
245
Index
247
About the Authors
251
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About the author (2012)

Christopher Lehane has provided damage control for global Fortune 500 companies, prominent elected officials, and well-known celebrities. Previously, he worked for the Clinton White House as part of the “rapid-response” team employed to respond to the various investigations of the Clinton Administration. He is the co-author of Masters of Disaster. Boasting frequent media appearances for his expert commentary on the art of damage control, he is a lawyer with a degree from Harvard Law School. Mark Fabiani has provided damage control for global Fortune 500 companies, prominent elected officials, and well-known celebrities. Previously, he worked for the Clinton White House as part of the “rapid-response” team employed to respond to the various investigations of the Clinton Administration. He is the co-author of Masters of Disaster. Boasting frequent media appearances for his expert commentary on the art of damage control, he is a lawyer with a degree from Harvard Law School.

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