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To quote the elegant Margaret Halsmith: "Sir Laurence is a pioneer in mediation. His Practical Outline is a succinct, brief and highly readable booklet that distills the complexity of mediation for a broad audience. Mediation participants, their personal support people and their professional support people all find Practical Outline to be relevant reading because while on the surface it describes the process of mediation, implicitly it conveys the beliefs, the values and the principles of mediation." Five stars.
Concise and to the point. An afternoon's read and a lifetime's knowledge.