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How to design interfaces for normal people, not for programmers.
This is the book that introduced me to interaction design, and helped me realize that this is what I wanted to do instead of programming. I recommend it because more programmers and their managers need to understand that, whether they are conscious of it or not, they are doing design work, and even if they have the best intentions, it's not their area of expertise.
Model Driven Architecture: Applying MDA to Enterprise Computing
No preview available - 2003