The Power of Intuition: How to Use Your Gut Feelings to Make Better Decisions at Work

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Crown Publishing Group, Dec 18, 2007 - Business & Economics - 352 pages
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At times in our careers, we've all been aware of a "gut feeling" guiding our decisions. Too often, we dismiss these feelings as "hunches" and therefore untrustworthy. But renowned researcher Gary Klein reveals that, in fact, 90 percent of the critical decisions we make is based on our intuition. In his new book, THE POWER OF INTUITION, Klein shows that intuition, far from being an innate "sixth sense," is a learnable--and essential--skill.

Based on interviews with senior executives who make important judgments swiftly, as well as firefighters, emergency medical staff, soldiers, and others who often face decisions with immediate life-and-death implications, Klein demonstrates that the expertise to recognize patterns and other cues that enable us--intuitively--to make the right decisions--is a natural extension of experience.

Through a three-tiered process called the "Exceleration Program," Klein provides readers with the tools they need to build the intuitive skills that will help them make tough choices, spot potential problems, manage uncertainty, and size up situations quickly. Klein also shows how to communicate such decisions more effectively, coach others in the art of intuition, and recognize and defend against an overdependence on information technology.

The first book to demystify the role of intuition in decision making, THE POWER OF INTUITION is essential reading for those who wish to develop their intuition skills, wherever they are in the organizational hierarchy.


From the Trade Paperback edition.
 

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Contents

WAYs To BUILD
5
Your Learning Curve
41
Using Analysis to Support Our Intuitions
64
WAYs To APPLY
91
2 Selling the Company
107
3 A Dam That Failed
115
1 The Invisible Adversary
139
1 Creating a Microclimate
150
3 Wielding STICC
214
Coaching Others to Develop Strong Intuitions
220
1 Keeping Your CoPilot in the Dark
222
Overcoming the Problems with Metrics
239
1 Banking on Metrics
240
5 Schwarzkopf Presses the Attack
250
SmartTechnology Can Make Us Stupid
260
6 Numb and Number
264

Getting CreativeHow to Go Beyond Brainstorming
153
2 The Birth of the 401k
166
How to Improvise and Adapt Plans
173
1 The Japanese Robots
182
A Case Study
191
WAYs To SAFEGUARD
205
1 Covering Fine
208
3 How Alan Greenspan Makes Sense of Situations
280
Ten Tips for Intuitive Decision Making
282
1 The Last Person Who Needed to Improve
289
Notes
301
Index
327
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About the author (2007)

Gary Klein is chairman and chief scientist of Klein Associates. He lives in Yellow Springs, Ohio.

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