Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power
Praise for Toxic Workplace!
"Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future."
"Toxic Workplace! brings a rare and valuable view of one of the great challenges facing leaders in today's organizations. It is a significant guidebook to the healthy enterprise of the future, not only because of Kusy and Holloway's systems approach to dealing with toxic personalities, but also their unique practice of creating communities of respectful engagement. This book demonstrates how this impacts both organizational social responsibility and the bottom line."
"Transforming the culture to support the strategy and mission is the real stuff of leadership. Toxic Workplace! gives you the research-based tools to identify and deal with the 'dark side' of this important dynamic. Read it and you will engage your organization in new, more authentic, and effective ways!"
What people are saying - Write a review
These authors really do a dis-service to the understanding of toxicity in the workplace and their perspective supports a managerial top down approach to dealing with this workplace disease. Their research is very biased--having interviewed only leaders and not employees--and the authors' position is to blame individual employees (subordinates) but never the managers. They do not even suggest that managers-or system failure-could in any way be the source of toxicity--or contribute to the toxicity through enabling others to bully. The scholarly literature on toxic leadership suggests a contrary point of view that the authors ignore. In addition, the 'strategies' that the authors recommend for removing toxic employees are to take their jobs away, ignore them and their emails, and 'work around them.' Are these examples of the very behaviors that the authors deem unacceptable, i.e. shaming, and passive aggressiveness? It also is cruel-and toxic--but more importantly it is a form of bullying and mobbing toward the individual with an aim to get them to leave, rather than for the employer to work with an employee in a way that supports their dignity. Anyone who has read the literature on bullying and mobbing would immediately recognize these behaviors. This book is shaming, and shameful and the authors are advocating for bullying and mobbing as evidenced in their 'strategies' and conclusions.
Mitchell Kusy & Elizabeth Holloway you really deserve congrats to write such a wonderful book, that is research based, detailed, yet not at all monotonous.