Corporate Portals: Revolutionizing Information Access to Increase Productivity and Drive the Bottom Line

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AMACOM, 2001 - Computers - 394 pages
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"Customers of AOL don't realize it, but they're using a ""portal"" when they go online. A portal provides a ""home""--a place to get news, stock prices, or whatever else interests you.

A ""corporate portal"" is the same concept--but it's for the employees of a business. It provides them with a single point of entry into all the information their company's systems contain. Through one user-friendly interface, employees can send e-mail, schedule meetings, check inventory, fill out forms, request sales reports--and on and on!

Enterprise portal technology is a breakthrough! Corporate Portals explains what the technology is, supplies an analysis of its tremendous benefits, and explains how to design and propose a corporate portal solution to decision-makers. Benefits include:

* Ability to customize the portal design to individuals' needs

* Powerful search and navigation capabilities, with direct access to reports, analyses, and what-if scenarios across multiple systems and applications

* Knowledge sharing--immediate ability to connect with subject experts and team members, or to post findings and research for anyone who needs it, and more."

 

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Contents

Welcome to Corporate Portals
1
The Business Problem
3
The Corporate Portal Solution
6
Reasons to Consider a Corporate Portal Strategy
13
Key Points
22
Corporate Portal Definitions and Features
25
Corporate Portal Types
27
Corporate Portal Software Functions
37
Corporate Portal Communication Collaboration and Coordination
140
Key Points
156
Direct Links to Reports Analysis and Queries
158
Business Intelligence Systems
162
Balanced Scorecard Systems
177
Key Points
185
Direct Links to Relative Data and Knowledge Experts
187
Defining Relative Data and Knowledge Experts
188

Corporate Portal Universal Features
40
Corporate Portal User Interface
45
Key Points
47
The Importance of a Corporate Portal Strategy
50
The Corporate Portal Strategy
51
Defining A HighLevel Overview of Corporate Portal Concepts and Technologies
52
Understanding the IT Environment
56
Identifying and Defining the HighestLevel Business Requirements
58
Identifying Additional Corporate Portal Solution Research Activities
61
Building the Corporate Portal Business
67
Key Points
68
The Corporate Portal Business Case
70
Corporate Portal Software Functions and Universal Features
71
The Corporate Portal Business Case Components
72
Mission Statements
74
Executive Summary
76
Corporate Portal Solution Overview
78
Information Technology Analysis and Results
79
Business Process and Information Needs Analysis and Results
80
Corporate Portal Storyboard
81
Financial Metrics Analysis and Results
82
Staged Delivery Analysis and Results
84
Preliminary Project Plan and Timeline
87
Appendices Optional
88
Key Points
89
Information Organization and Search Capabilities
90
Corporate Portal Information Organization
95
Corporate Portal Search Functionality
114
Key Points
124
Direct Access to Corporate Knowledge and Resources
126
Corporate Portal Content Management
127
Organizing ContentRelevant Information
201
Key Points
204
Individual Identity and Personalized Access to Content
207
Individual Identity
208
Personalized Access to Content
219
Key Points
230
Information Technology Analysis
232
Corporate Intranet Review
234
Corporate Portal Solution Review
251
Key Points
259
Business Process and Information Needs Analysis
260
Business Process and Information Needs Review
261
Corporate Portal Solution Identification
263
Additional Corporate Portal Requirements
274
Key Points
278
Corporate Portal Storyboard
279
Storyboarding the Corporate Portal Solution
280
Scripting the Corporate Portal Solution
303
Key Points
308
Financial Metrics Analysis
312
Corporate Portal Financial Model
317
Assumptions and Methods
327
Key Points
333
Preliminary Project Plan and Timeline
337
Project Plan Definition
343
Key Points
356
CorporatePortalcom Business Case
357
Bibliography
381
Index
387
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About the author (2001)

Heidi Collins (Phoenix, AZ) has more than 20 years of experience as a software developer and is now a leading expert in enterprise portal solutions. She speaks on Knowledge Management and Enterprise Information Portals for organizations throughout the United States.

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