Communication Skills for Nursing Practice
Macmillan International Higher Education, Nov 6, 2013 - Medical - 280 pages
More than ever before, nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds.
Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, the new edition of Communication Skills for Nursing Practice takes a practical and hands-on approach to communication theory. This accessible introduction features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Fully revised and updated, with new material on diversity, continuing professional development, and email and telephone communication skills, this is an essential guide to one of the most fundamental skills in the caring professions.
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active listening Advanced Nursing anxiety approach Arnold and Underman aspects assertive behaviour aware barriers beliefs bereavement Bord Altranais Brechin Burnard Chapter clinical collaborative communication communica communication skills components conceptual model conflict consider context Critical analysis critical practice critical reflexivity culture described DeVito difficult discussed doctor emotional empathy environment example Exercise experience factors focus focused goals Hargie healthcare professionals healthcare setting identified important individual influence interac interaction interpersonal interpersonal relationship involved Johari Window Journal of Advanced learning McCabe model of communication model of nursing Morse nication non-verbal non-verbal communication nurse and patient nurse–patient relationship nurse’s nurses need Nursing Models nursing practice nursing students nursing theory Orem paralinguistics patient-centred communication Peplau perceived person questions reflection requires response role Roper self-awareness self-care self-efficacy situations social specific suggested talk therapeutic communication therapeutic relationship Timmins tion Underman Boggs 2011 understanding values ward