Casino Operations Management
Complete guidance to the ins and outs of gaming operations
Management personnel need a thorough understanding of the business side of the casino industry to ensure profitsa and to avoid losses. It's a sure bet that "Casino Operations Management, Second Edition" will help current and future gaming management professionals better serve any casino.
Written by experts with over 65 years of combined experience in the field, this "Second Edition" offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations.
This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions "Casino Operations Management, Second Edition" uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.
What people are saying - Write a review
Review: Casino Operations ManagementUser Review - John - Goodreads
Very good, this book covers anything you would want to know about the casino busness. Read full review
Review: Casino Operations ManagementUser Review - PMP - Goodreads
Where would we be without this Casino 101 textbook? Cries out for an Asian edition covering casino operations in the burgeoning gambling playgrounds of Asia. Read full review