Leading Edge Marketing Research: 21st-Century Tools and PracticesRobert J. Kaden, Gerald Linda, Melvin Prince This book explores new and leading edge marketing research approaches as successfully practiced by visionaries of academia and the research industry. Ideal as either a supplementary text for students or as a guidebook for practitioners, this book showcases the excitement of a field where discoveries abound and researchers are valued for solving weighty problems and minimizing risks. The authors offer rich new tools to measure and analyze consumer attitudes, combined with existing databases, online bulletin boards, social media, neuroscience, radio frequency identification (RFID) tags, behavioral economics, and more. The reader will profit from the numerous contemporary case studies that demonstrate the key role of marketing research in corporate decision-making. |
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Contents
New Roles for Marketing Researchers | 2 |
QUANTITATIVE MARKETING RESEARCH | 28 |
Combining Data Mines and Attitude Research | 50 |
Conclusion | 87 |
A Blueprint for New Aha Moments | 89 |
Take Your Mothers Advice | 125 |
Bringing It All Together | 132 |
Further Reading | 138 |
CUSTOMER MOTIVATION | 230 |
Love Affair | 252 |
Using Empathy and Narrative to Ignite Research | 273 |
Stasis | 287 |
Mixed Methods in Marketing Research | 300 |
Improving a Firms Performance Using Advanced | 319 |
Quality Execution Quality Outcomes | 327 |
Conclusion | 334 |
Understanding | 139 |
What Marketing Activities Are Supporting My Brand Long Term? | 144 |
Conclusion | 152 |
QUALITATIVE MARKETING RESEARCH | 158 |
Variations in Traditional Qualitative Research | 159 |
Social Media as a Qualitative Research Tool | 168 |
Consumer Anthropology as a Framework for the Use | 178 |
Role of the Marketer as a Part of the Journey | 184 |
Conclusion | 193 |
Using ZMET to Unearth Insights | 195 |
Historical Roots for ZMET | 201 |
Cisco | 207 |
Crowdsourcing and Consumer Insights | 211 |
More Examples of WebEnabled Applications | 218 |
Conclusion | 226 |
Panel Online Survey and Research Quality | 337 |
The Foundations of the Quality Generative Model | 340 |
Methodology | 346 |
Survey Response Quality | 353 |
Managerial Implications | 362 |
19 Things You Can Do With | 365 |
Is the Future in Their Hands? MobileBased Research | 379 |
The Five Rs That Will Drive Mobile Adoption and Success | 389 |
The Options | 396 |
The Outlook and Future Opportunities | 408 |
The Futures of Marketing Research | 414 |
440 | |
457 | |
About the Editors | 478 |