Attitudes In and Around Organizations, Volume 9How do the attitudes people bring with them to the workplace-attitudinal baggage-affect thoughts, feelings, and actions in organizations? How are the attitudes of those outside an organization (stockholders, customers, suppliers, government officials, and the public-at-large) affected by the organization? Attitudes In and Around Organizations provides a concise summary of what we know about attitudes and suggests what we might discover by adopting novel means, both conceptual and methodological, for studying attitudes in and around organizations. Arthur P. Brief provides an overview of the job satisfaction literature, including a redefinition of job satisfaction. In addition, he examines the various means by which attitudes have been measured, attitude formation and change, and the resistance of attitudes to change efforts. Groups whose attitudes are organizationally relevant (customers, for example) are examined in order to illustrate how organizations affect the attitudes of people beyond their boundaries and to determine how organizations can influence salient attitudes in their environments. The concluding chapter offers the reader a view of the future and suggests ideas for future research. Students, researchers, consultants, and organizational decision makers will find this a relevant, engaging, and thought-provoking resource. |
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Page 25
... contexts in which procedures are known to actually vary in significant ways . In this way , variations in context could be ... context - perception - attitude linkages . Such knowledge would enable us to identify better how to alter ...
... contexts in which procedures are known to actually vary in significant ways . In this way , variations in context could be ... context - perception - attitude linkages . Such knowledge would enable us to identify better how to alter ...
Page 75
... context in which the message is delivered . Although , as I previously noted , the Communication Research Program at Yale ( e.g. , Hovland et al . , 1953 ) did identify context as an element in the process of persuasion , context seems ...
... context in which the message is delivered . Although , as I previously noted , the Communication Research Program at Yale ( e.g. , Hovland et al . , 1953 ) did identify context as an element in the process of persuasion , context seems ...
Page 76
... context effects . Organizational scientists , as experts in the workplace context , should take this near void as a challenge . We need to start thinking about how organi- zational settings might influence attitude change attempts . In ...
... context effects . Organizational scientists , as experts in the workplace context , should take this near void as a challenge . We need to start thinking about how organi- zational settings might influence attitude change attempts . In ...
Contents
Much Ado About Something | 1 |
A Little of This A Little of That | 49 |
References | 185 |
Copyright | |
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Academic Press Academy of Management Ajzen Applied Psychology approach attitude change attitude formation attitude object attitude-behavior attributes B. M. Staw Blacks Brief Cacioppo chapter cognitive component component of job conceptual consistent context contextual performance customer satisfaction discrimination dispositional Dovidio emotional emotional contagion empirical employees Equity theory evaluative evidence example Experimental Social Psychology facets Fazio feelings Fishbein function Gaertner Hillsdale Hulin illusory correlation individual influence intergroup Isen job attitudes job characteristics model job satisfaction Journal of Applied Journal of Personality Katz L. L. Cummings Lawrence Erlbaum level of analysis Management Journal marketing measures meta-analysis modern racism motivation negative affect organizational behavior organizational behavior Vol Organizational citizenship behavior organizational commitment organizational literature organizational sciences organizational scientists organizations perceptions Personality and Social persuasion Petty predict prejudice processes Psychological Bulletin relationship responses role Schneider self-perception theory Shoney's stereotypes task performance theory tion turnover values variable workers York Zanna