Using Conflict in Organizations

封面
Carsten K W De Dreu, Evert Van de Vliert
SAGE, 1997年11月24日 - 229 頁
Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations.

Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink a

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內容

Using Conflict in Organizations
1
The Importance of Conflict Management
9
Its Value for Productivity
23
The Effectiveness of Mixing Problem Solving and Forcing
38
WITHINGROUP CONFLICT AND PERFORMANCE
53
Increasing
87
The Effects of Conflict on Strategic Decision Making
101
BETWEENGROUP CONFLICT AND COMPETITION
116
Good News About Competitive People
129
Negotiation as Implicit Coordination
147
Organizations
161
DESIGNING INTERVENTIONS TOWARDS
177
Third Party Consultation as the Controlled Stimulation of Conflict
192
Subject index
223
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