Icebreakers PocketbookThe Icebreakers Pocketbook contains some 40 original activities that will enable trainers to add impact to their training workshops. The activities are grouped together according to their suitability for particular areas of training - for example: assertiveness, communication, coaching & mentoring, people management, teams and trainer training. For each activity the authors describe the aims, outcomes and relevance of the learning, and provide full user instructions along with information on timing, number of participants, materials required, necessary trainer knowledge and possible variations. Most of the activities take between 10 and 30 minutes to complete. There are those suitable for small groups and those appropriate for any number of people. A good read. |
Contents
COACHING MENTORING | 13 |
COMMUNICATION | 31 |
CUSTOMER SERVICE | 55 |
PEOPLE MANAGEMENT | 61 |
TEAM | 95 |
TRAINER TRAINING | 105 |
About the Authors | 121 |
Order Form | 122 |
Title Listings | 123 |
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Common terms and phrases
20 minutes Aim activity answers assertive beginning behaviour believe boxes brain Brief card bring bulbs coaching coloured communication Copy course delegates demonstrate Discuss draw effective examples exercise experience explain facilitator feel flipchart four Give GROW happen iceberg icebreakers ideas importance Introduce John leadership Learning Discuss Learning Identify Link listening look Management Management Pocketbooks Materials meeting mentor minutes Aim motivating Object Object Object options pair pens person pick piece plant playing presentation probing Process questions reading Refer relate represents responsibility role Scenario side situation skills someone Split staff Stage statements style Suggested talking task tell theory Trainer knowledge needed understanding Variation volunteer What’s the point write written