Air traffic control characteristics and performance of selected international air navigation service providers and lessons learned from their commercialization : report to congressional requesters.

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DIANE Publishing
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Contents

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Page 35 - GAO's commitment to good government is reflected in its core values of accountability, integrity, and reliability. The fastest and easiest way to obtain copies of GAO documents at no cost is through GAO's Web site (www.gao.gov). Each weekday, GAO posts newly released reports, testimony, and correspondence on its Web site. To have GAO e~mai.i you a list of newly posted products every afternoon, go to www.gao.gov and select, "Subscribe to Updates.
Page 1 - Ranking Minority Member Subcommittee on Aviation Committee on Commerce, Science, and Transportation United States Senate The Honorable Bud Shuster Chairman The Honorable James L.
Page 17 - This is an average measure of the change in the prices of goods and services bought for consumption by the vast majority of households in the UK.
Page 2 - ... shifting from a focus on adherence to required processes to a focus on achieving program results and customer satisfaction. Toward this end, Congress established PBOs, which are discrete management units remaining in their current department under the policy guidance of the department secretary. PBOs are to commit to clear management objectives and specific targets for improved performance. These clearly defined performance goals, coupled with flexibility in managing operations and direct ties...
Page 3 - Federal Student Aid: Additional Management Improvements Would Clarify Strategic Direction and Enhance Accountability.
Page 2 - Performance-based organizations commit to clear objectives, specific measurable goals, customer service standards, and targets for improved performance.
Page 5 - ICAO is an advisory organization affiliated with the United Nations that aims to promote the establishment of international civil aviation standards and recommended practices and procedures.
Page 30 - Contact points for our Offices of Congressional Relations and Public Affairs may be found on the last page of this report.
Page 33 - To assess the reliability of these data, we (1) interviewed the officials...

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