Air traffic control characteristics and performance of selected international air navigation service providers and lessons learned from their commercialization : report to congressional requesters.DIANE Publishing, 2005 |
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Common terms and phrases
ACCC According addition air carriers air navigation services air traffic controllers Air Traffic Management Air Traffic Services aircraft airlines airports Airservices Australia airspace Airways Corporation annual ANSP’s ANSPs have taken ANSPs we reviewed approach control assess Audit aviation operators borrow funds Canadian dollars capital Civil Aviation commercialization of air common characteristics Deutsche Flugsicherung develop ensure established EUROCONTROL example fee increase five ANSPs five commercialized ANSPs flight Germany ICAO implementing incidents independent industry downturn interviewed investment involving stakeholders million National Air Traffic NATS NAV CANADA navigation service provider operating costs operating profit percent performance Performance-Based Organizations price-setting process provided air navigation regulatory authority remote locations route services Safety Management System Scope and Methodology September 11 service to small Single European Sky small or remote sole provider staff steps to control taken steps technologies and equipment Transport Canada U.S. dollars user fees Zealand
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Page 1 - Ranking Minority Member Subcommittee on Aviation Committee on Commerce, Science, and Transportation United States Senate The Honorable Bud Shuster Chairman The Honorable James L.
Page 17 - This is an average measure of the change in the prices of goods and services bought for consumption by the vast majority of households in the UK.
Page 2 - ... shifting from a focus on adherence to required processes to a focus on achieving program results and customer satisfaction. Toward this end, Congress established PBOs, which are discrete management units remaining in their current department under the policy guidance of the department secretary. PBOs are to commit to clear management objectives and specific targets for improved performance. These clearly defined performance goals, coupled with flexibility in managing operations and direct ties...
Page 3 - Federal Student Aid: Additional Management Improvements Would Clarify Strategic Direction and Enhance Accountability.
Page 2 - Performance-based organizations commit to clear objectives, specific measurable goals, customer service standards, and targets for improved performance.
Page 5 - ICAO is an advisory organization affiliated with the United Nations that aims to promote the establishment of international civil aviation standards and recommended practices and procedures.
Page 30 - Contact points for our Offices of Congressional Relations and Public Affairs may be found on the last page of this report.
Page 33 - To assess the reliability of these data, we (1) interviewed the officials...