Technology in ActionFor introductory courses in computer concepts or computer literacy often including instruction in Microsoft Office. A Computer Concepts Text Focused on Today's Student! Technology in Action engages students by combining a unique teaching approach with rich companion media. |
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Page 233
... ACTIVE HELPDESK In Active Helpdesk calls , you'll assume the role of a Helpdesk operator taking calls about the concepts you've learned in this chapter . You'll apply what you've learned and receive feedback from a supervisor to review ...
... ACTIVE HELPDESK In Active Helpdesk calls , you'll assume the role of a Helpdesk operator taking calls about the concepts you've learned in this chapter . You'll apply what you've learned and receive feedback from a supervisor to review ...
Page 275
... ACTIVE HELPDESK In Active Helpdesk calls , you'll assume the role of a Helpdesk operator taking calls about the concepts you've learned in this chapter . You'll apply what you've learned and receive feedback from a supervisor to review ...
... ACTIVE HELPDESK In Active Helpdesk calls , you'll assume the role of a Helpdesk operator taking calls about the concepts you've learned in this chapter . You'll apply what you've learned and receive feedback from a supervisor to review ...
Page
... ACTIVE HELPDESK Learn key computer concepts by fielding questions from callers in a simulated helpdesk environment . Visit www.prenhall.com/techinaction StudentAid.ed.gov FUNDING YOUR FUTURE . PEARSON Prentice Hall Upper Saddle River ...
... ACTIVE HELPDESK Learn key computer concepts by fielding questions from callers in a simulated helpdesk environment . Visit www.prenhall.com/techinaction StudentAid.ed.gov FUNDING YOUR FUTURE . PEARSON Prentice Hall Upper Saddle River ...
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Common terms and phrases
allows application software binary browser cable cameras cell phone central processing unit chapter chip client computer client/server network computer fluent computer system computer's connect create database designed desktop developed devices display documents drive bays e-mail electronic enable Ethernet example files firewall FireWire flash memory floppy floppy disk folder hackers hard drive hardware images ink-jet input installed interface Internet IP address keyboard language laptop located memory Microsoft mouse multimedia operating system output packets personal computer ports printers processor Protocol puter router screen search engine server shown in Figure software applications Sound Byte storage system unit tasks Tier 1 ISPs tion upgrade users Windows XP wireless network Word