Managing Information in the Public SectorThis first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading. |
Contents
Information Technology for Decision Making | 21 |
List of Exhibits and Figures | 26 |
Hardware and Software Issues | 41 |
Managing the Agencys Data Resources | 58 |
The Telecommunications Revolution | 75 |
The Internet Revolution | 98 |
Systems Development and Implementation | 123 |
Transforming Government with Technology | 146 |
Acquiring Technology Solutions | 187 |
Information Security | 217 |
Managing Information Strategically | 238 |
Notes | 265 |
| 287 | |
Web Sources | 303 |
| 307 | |
About the Author 320 | |
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Common terms and phrases
accessed June 18 accessed May 29 Accounting Office agency's allows automated Available budget business processes Capability Maturity Model cell phones chapter citizens communication cost County data mining data warehouse database management decision support systems e-democracy e-government e-mail electronic end users enterprise architectures ERP system example executive executive information systems federal agencies federal government FISMA functions Government Computer Ibid improve information security information systems information technology initiatives integrated Internet voting issues June 18 knowledge management legacy systems mainframe managerial managing information ment modules open source software operations organization outsourcing percent performance planning private sector problems procurement and contracting programs protocols public agencies public managers public sector reengineering requirements SDLC server software applications software development strategic systems development telecommuting telephone tion U.S. General Accounting vendors VoIP Washington
Popular passages
Page 298 - Statement of Charles A. Bowsher, Comptroller General of the United States Before the Subcommittee on Legislation and National Security Committee on Government Operations House of Representatives GAO /T-AFMD -88-18 Mr.