How to Analyze Talk in Institutional Settings: A Casebook of Methods

Front Cover
Alec McHoul, Mark Rapley
A&C Black, May 1, 2002 - Language Arts & Disciplines - 288 pages
Three approaches to analyzing institutional talk are introduced by internationally-recognized experts: Conversation Analysis, Discursive Psychology and Critical Discourse Analysis. The main section of the book ("Applications") illustrates these approaches by taking the reader through the process of analysis in such instances as how pilots talk in aircraft cockpits, how computer helpdesks work and how political speeches are constructed. Finally, the book opens up some theoretical and methodological controversies that occupy practitioners today. In this way, readers are introduced to the most recent ways of seeing how talk is critical to making the modern world work.
 

Contents

Applications
39
Theory and Method
169
References
219

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About the author (2002)

Alec McHoul is Professor in the School of Communication and Cultural Studies at Murdoch University, Australia. Mark Rapley is Senior Lecturer in Psychology at Murdoch University, Australia

Alec McHoul is Professor in the School of Communication and Cultural Studies at Murdoch University, Australia. Mark Rapley is Senior Lecturer in Psychology at Murdoch University, Australia

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