Governing in the Information AgeProvides a critical assessment of the significance of the so-called information age to contemporary government, taking into account various perspectives on the relationship between information technology and social change in the context of British governance. In particular, the volume assesses current debates on the New Public Management, the reinvention of government, the new public consumerism and "electronic democracy" in light of these perspectives. It also evaluates policy stances towards the "information superhighway" and the likely effects on future public services. Annotation copyrighted by Book News, Inc., Portland, OR |
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Page 10
... reform . Just as Britain had claimed to be at the forefront of public service reform with the creation of ' Next Steps ' agencies , the Citizen's Charter and the Deregulation Initiative , so it was now claimed that the Green Paper ...
... reform . Just as Britain had claimed to be at the forefront of public service reform with the creation of ' Next Steps ' agencies , the Citizen's Charter and the Deregulation Initiative , so it was now claimed that the Green Paper ...
Page 47
... reform agenda in many of the OECD group of countries from the late 1970s ' ( Hood 1991 : 3-4 ) . In line with this ... reforms ' through which , in the 1990s , governments have emphasized quality management , consumerism , competition ...
... reform agenda in many of the OECD group of countries from the late 1970s ' ( Hood 1991 : 3-4 ) . In line with this ... reforms ' through which , in the 1990s , governments have emphasized quality management , consumerism , competition ...
Page 195
... reform 1993 , 58 see also National Strategy for Police IS policy juries , 115-16 Pollitt , C. , 37 , 47 Ponting , C. , 100 Post Office , general , 124 , 127-8 POTS ( Plain Old Telephone Service ) , 13 , 123 Prisons Service , 60–1 ...
... reform 1993 , 58 see also National Strategy for Police IS policy juries , 115-16 Pollitt , C. , 37 , 47 Ponting , C. , 100 Post Office , general , 124 , 127-8 POTS ( Plain Old Telephone Service ) , 13 , 123 Prisons Service , 60–1 ...
Contents
new technologies | 33 |
Forging hightech public services | 64 |
citizenship and democracy in | 90 |
Copyright | |
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Common terms and phrases
agencies agenda analysis applications associated assumptions automation bandwidth Bellamy benefits bureaucracy business processes capabilities CCCJS CCTA central Chapter Citizen's Charter citizens citizenship computerized computing consumer democracy consumerism costs customers debate democratic Department domain economic economies of scope efficiency emergence emphasis enhanced epistemic communities established example exploitation forms Free-nets HM Treasury HMSO Home Office ICTs important increasingly industry information age information and communications information flows information polity information resources information society information superhighway information systems information technology initiatives innovations institutional integration interactive Internet issues kinds London mainframe computers ment munications National offer Office of Public OFTEL on-line Open Government operational optical fibre organizational organizations political principle problems programme projects public administration public management public services re-engineering reinvention relationships service delivery shaping significance social security specific strategy suppliers Taylor telecommunica telecommunications networks telephone tion universal service users
References to this book
The Oxford Handbook of Public Policy, Volume 3 Michael Moran,Martin Rein,Robert E. Goodin Limited preview - 2006 |
Society on the Line: Information Politics in the Digital Age Malcolm Peltu,Margaret Bruce No preview available - 1999 |