"A chatty, earnest and endearing book that promises here-and-now rewards for taking the trouble to listen more carefully to what others are saying--and to be more sensitive to ...

"A chatty, earnest and endearing book that promises here-and-now rewards for taking the trouble to listen more carefully to what others are saying--and to be more sensitive to ...

This fascinating, helpful, and controversial book--on the "New York Times" Bestseller list for two years--explores, in depth the differing style men and women articulate, and ...

This fascinating, helpful, and controversial book--on the "New York Times" Bestseller list for two years--explores, in depth the differing style men and women articulate, and ...

This fascinating, helpful, and controversial book--on the "New York Times" Bestseller list for two years--explores, in depth the differing style men and women articulate, and ...