Front cover image for Resolving identity-based conflict in nations, organizations, and communities

Resolving identity-based conflict in nations, organizations, and communities

Jay Rothman (Author)
Conflict can either destroy or create - depending on whether and how it is guided. This is the simple yet profound insight that underlies Jay Rothman's innovative new framework for understanding and transforming identity-based conflict. Grounded in his grassroots conflict resolution work in the Middle East - work that earned him the honor of witnessing the historic White House handshake between Prime Minister Yitzhak Rabin and PLO President Yasser Arafat - and brilliantly refined to address a wide range of organizational and community conflicts, Rothman's ARIA model is a versatile and innovative synthesis of the best contemporary ideas in conflict management, resolution, and transformation
Print Book, English, ©1997
Jossey-Bass, San Francisco, Calif., ©1997
xxii, 195 pages : illustrations ; 24 cm.
9780787909963, 0787909963
36461625
Prologue: The ARIA quartet conflict
Part One: Transforming Identity-Based Conflict
The ARIA framework: antagonism, resonance, invention, action
Antagonism: surfacing differences and analyzing animosity
Resonance: articulating common needs and motivations
Invention: generating cooperative solutions
Action: setting joint agendas
Part Two: The ARIA Framework in Practice
Prenegotiation in nations: peace building in Jerusalem
Transforming conflicts within and between groups in organizations
ARIA tools: lessons drawn from community conflicts
Epilogue: engaging identity, creating harmony