Astd handbook for measuring and evaluating training
"The term evaluation invokes a variety of emotions in people. Some people fear the thought of being held accountable through an evaluation process; others see the prospect of evaluation as challenging and motivating. In either case, measurement and evaluation of training has a place among the critical issues in the learning and development field. It is a concept that is here to stay and a competency all learning professionals should pursue and embrace."
eBook, English, 2010
American Society for training & development, Alexandria, va, 2010
Handbooks and manuals
1 online resource
9781607285960, 9781562867065, 1607285967, 1562867067
1058316793
Chapter 1. Identifying stakeholder needs / Lizette Zuniga
Chapter 2. Developing powerful program objectives / Heather M. Annulis and Cyndi H. Gaudet
Chapter 3. Planning your evaluation project / Donald J. Ford
Chapter 4. Using surveys and questionnaires / Caroline Hubble
Chapter 5. Designing a criterion-referenced test / Sharon A. Shrock and William C. Coscarelli
Chapter 6. Conducting interviews / Anne F. Marrelli
Chapter 7. Conducting focus groups / Lisa Ann Edwards
Chapter 8. Action planning as a performance support and transfer strategy / Holly Burkett
Chapter 9. The success case method : using evaluation to improve training value and impact / Robert O. Brinkerhoff and Timothy P. Mooney
Chapter 10. Using performance records / Ronald H. Manalu
Chapter 11. Using statistics in evaluation / George R. Mussoline
Chapter 12. Analyzing quantitative data / Keenan (Kenni) Crane
Chapter 13. Isolating the effects of the program / Bruce C. Aaron
Chapter 14. Converting measures to monetary value / Patricia Pulliam Phillips
Chapter 15. Identifying program costs / Judith F. Cardenas
Chapter 16. Calculating the return-on-investment / Patricia Pulliam Phillips
Chapter 17. Estimating the future value of training investments / Daniel McLinden
Chapter 18. Reporting evaluation results / Tom Broslawsky
Chapter 19. Giving CEOs the data they want / Jack J. Phillips
Chapter 20. Using evaluation results / James D. Kirkpatrick and Wendy Kayser Kirkpatrick
Chapter 21. Implementing and sustaining a measurement and evaluation practice / Debi Wallace
Chapter 22. Selecting technology to support evaluation / Kirk Smith
Chapter 23. Evaluating mLearning / Cathy A. Stawarski and Robert Gadd
Chapter 24. Evaluating leadership development / Emily Hoole and Jennifer Martineau
Chapter 25. Evaluating a global sales training program / Frank C. Schirmer
Chapter 26. Evaluating technical training / Toni Hodges DeTuncq
Chapter 27. Evaluating traditional training versus computer-simulation training for leader development / Alice C. Stewart and Jacqueline A. Williams
Voices: Robert O. Brinkerhoff
Mary L. Broad
Jac Fitz-enz
Roger Kaufman
Donald L. Kirkpatrick
Jack J. Phillips
Dana Gaines Robinson
William J. Rothwell
Appendix : answers to exercises
English