Front cover image for Up the organization : how to stop the corporation from stifling people and strangling profits

Up the organization : how to stop the corporation from stifling people and strangling profits

Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association, Strategy + Business (Booz Allen Hamilton), and The Wharton Center for Leadership and Change Management. 1-800-CEO-READ ranks Townsend's bestseller first among eighty books that "every manager must read."This commemorative edition offers a new generation the benefit of Robert Townsend's timeless wisdom as well as reflections on his work and life by those who knew and worked with him. This groundbreaking book continues to remind us not to get mired in all those sacred organizational routines that stifle people and strangle both profits and profitability. He shows a way to humanize business and a way to have fun while making it all work better than it ever worked before
eBook, English, 2013
Jossey-Bass, San Francisco, Calif., 2013
1 online resource.
9781118047361, 1118047362
864564362
""Title Page""; ""Copyright Page""; ""A WARREN BENNIS BOOK""; ""BOOKS IN THE WARREN BENNIS SIGNATURE SERIES""; ""Foreword""; ""PUBLISHER’S NOTE""; ""Robert Townsend’s Cure for Management Heartburn""; ""How Robert Townsend Talked Me out of Getting an MBA""; ""Up the Publisher: On Editing Robert Townsend""; ""Dedication""; ""Epigraph""; ""WHAT THIS BOOK IS""; ""MEMORANDUM""; ""A""; ""ADVERTISING""; ""ALPHABETICAL ORDER""; ""ASSISTANTS-TO AND MAKE-WORKING""; ""B""; ""BIBLIOGRAPHY""; ""BIG WHEELS IN LITTLE COMPANIES""; ""BOSS, HOW TO RETIRE THE""; ""BUDGETS""; ""C""; ""CALL YOURSELF UP"" ""CHAIRMAN OF THE EXECUTIVE COMMITTEE""""COMPROMISE AND KING SOLOMON""; ""COMPUTERS AND THEIR PRIESTS""; ""CONFERENCE BOARD: WHAT OTHERS DID, DON’T""; ""CONFLICT WITHIN THE ORGANIZATION""; ""CONTACTS""; ""CONTROLLERS AND ACCOUNTING""; ""CONVICTION VS. EGO""; ""D""; ""DECISIONS""; ""DELEGATION OF AUTHORITY""; ""DIRECTORS, BOARD OF: THE BACK-SEAT DRIVERS""; ""DISOBEDIENCE AND ITS NECESSITY""; ""E""; ""EJACULATION, PREMATURE""; ""EMPLOYMENT CONTRACTS AND WHY NOT""; ""EPAULETS FOR THE CHIEF EXECUTIVE""; ""EXCELLENCE: OR WHAT THE HELL ARE YOU DOING HERE?""; ""EXCUSES"" ""EXPENSE ACCOUNTS: THEORY X DISEASE""""F""; ""FAIRNESS, JUSTICE, AND OTHER ODDITIES""; ""FAMILY BAGGAGE""; ""FIRING PEOPLE""; ""G""; ""GEOGRAPHY, RESPECT FOR""; ""GIFTS FROM SUPPLIERS""; ""GOING A LITTLE BIT PUBLIC""; ""H""; ""HARVARD BUSINESS SCHOOL""; ""HEADHUNTERS""; ""HUBRIS, THE SIN OF""; ""I""; ""INCENTIVE COMPENSATION AND PROFIT SHARING""; ""INDIRECTION: DON’T NEGLECT IT""; ""INSTITUTION, ON NOT BECOMING AN""; ""INVESTMENT BANKERS""; ""INVESTORS: KEEPING THEM INFORMED""; ""J""; ""JOB DESCRIPTIONSâ€"STRAIT JACKETS""; ""K""; ""KILLING THINGS, V.P. IN CHARGE OF""; ""L"" ""PLANNING, LONG-RANGE: A HAPPENING""""POLICY MANUALS""; ""P.R. DEPARTMENT, ABOLITION OF""; ""PRESIDENT’S SALARY (IS HE REALLY WORTH 250,000?)""; ""PROMISES""; ""PROMOTION, FROM WITHIN""; ""PUBLIC ACCOUNTANTS AND THE AUDIT COMMITTEE""; ""PURCHASING DEPARTMENT""; ""PUTTING ON WEIGHT""; ""R""; ""RACISM""; ""REORGANIZING""; ""RETIREMENT, MANDATORY""; ""S""; ""SALARY REVIEW: ANNUAL ENCOUNTER GROUP""; ""SALESMEN""; ""SECRECY: A CHILD’S GARDEN OF DISEASES""; ""SECRETARY, FREEDOM FROM A""; ""SMALL COMPANIES""; ""STAFF SERVICES (STENO POOL)""; ""STOCKHOLDERS""; ""STOCK OPTIONS AND DEMOCRACY""